Souva

Support

Here to help.

Help with NoMercy and TYST: purchases, subscriptions, widgets and your data.

01

Restore a purchase.

Open the app's subscription or premium screen and choose Restore Purchases. Make sure the device is signed in with the same Apple Account used for the original purchase.

TYST is a one-time purchase. Restore it the same way, from the Premium screen.

02

Manage a subscription.

Open iOS Settings, tap your name, then Subscriptions. Apple manages billing, renewals, cancellations and refund eligibility.

03

Widgets and notifications.

If a widget or reminder stops updating, open the app once and check that notifications are allowed in iOS Settings. Removing and re-adding the widget usually refreshes it.

04

Remove local data.

Delete content inside the app where available, or delete the app from your device to remove its locally stored data.

Still need help?

Write to a real person. Tell us which app you use and what happened.

hello@souva.co